Privacy • Anti-Spam • Information • Communications • Testimonials • Tracking Technologies • External Links • Complaints
We reserve the right to disclose your personal information as required or permitted by law (including Privacy Law) and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
We will also share your personal contact information with our delivery providers such as Australia Post, and they may contact you with delivery information and feedback requests.
The Photo Album Shop believes that the privacy of its users is of the utmost importance.
We operate an opt-in marketing program. You will be able to unsubscribe should you no longer wish to receive emails from us. We will ensure that once a user has unsubscribed they can no longer be contacted. We aim to abide by anti-spam laws and make all efforts to ensure that any email communication is carried out to benefit recipients.
Should you receive any communications from The Photo Album Shop and no longer wish to do so, please unsubscribe by sending an email to firstname.lastname@example.org.
COLLECTION OF INFORMATION
In order to purchase a product from The Photo Album Shop, we require certain personal information such as your name, email or phone, postal address and credit card information. This information is collected in one or more of these ways:
- through disclosure of such information by you through our website;
- over the phone to a Photo Album Shop representative.
We collect personal information for the purpose of fulfilling your order and providing a high level of customer service.
USE OF COLLECTED INFORMATION
When we collect your personal information, we may use that information to:
- process payment and delivery of your order;
- contact you regarding any payment or delivery issues;
- request testimonials and/or feedback relating to your dealings with us.
STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to us. When you enter sensitive information in our checkout, that information is encrypted using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can email us at email@example.com or contact us by phone or post using the details on our Contact page.
ACCESS TO COLLECTED INFORMATION
You may request correction or deletion of your personal information by contacting us by email at firstname.lastname@example.org.
The Photo Album Shop uses your personal information for essential communications such as order queries and confirmation emails. We may also use this information for other purposes, including following up abandoned shopping carts, requests for testimonials or feedback relating to your order. If at any time you wish not to receive such correspondence, you may request to have your details removed from our records by emailing us at email@example.com.
We may post customer testimonials on our website which may contain personal information such as the customer’s full first name, surname initial and suburb. If at any time you no longer wish to have any testimonial you have provided posted on the website you may request for it to be removed by emailing us at firstname.lastname@example.org.
CUSTOMER TRACKING TECHNOLOGIES
We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our site. You can remove persistent cookies by following directions provided in your Internet browser’s technical information
- knowing if you are a returning customer;
- following up abandoned shopping carts.
CLEAR GIFS (WEB BEACONS)
Third party advertising partners such as Google Adwords and FaceBook may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs/Pixels). Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies which are stored on a user’s computer, clear gifs are embedded invisibly on web pages. The information gathered by clear gifs is not tied to personally identifiable information.
We use third parties to provide payment and delivery services, and analysing customer behaviour across our site. We will share your personal details only as necessary for the third party to provide that service. The Photo Album Shop does not share any information with third parties for any unknown or unrelated uses.
There may be external links on The Photo Album Shop website, linking you to other websites not controlled by us. The terms and conditions set out in this privacy statement only cover sites operated by The Photo Album Shop.